guidance

Guidance on Responsible Use of Artificial Intelligence in Financial Services

Issuing bodyCBUAE
CountryUAE
RegionFederal
AI governanceConsumer protectionData privacyFinancial innovation

The CBUAE issued guidance on the responsible adoption and use of AI and machine learning by licensed financial institutions in the UAE. It establishes a framework to safeguard consumer rights, strengthen governance and transparency, and promote fair practices. The guidance aligns with the UAE’s national AI strategy.

Key requirements
  • Governance and accountability for AI systems
  • Fairness and non-discrimination in AI applications
  • Transparency and explainability of AI models
  • Effective human oversight of AI systems
  • Data management and privacy requirements
Applies to: All licensed financial institutions operating within the UAE's supervisory ecosystem
View original document ↗Ask GCC LexAI about this →
More from CBUAE
Consumer Protection RegulationConsumer Protection StandardsDigital Dirham (CBDC) StrategyDigital Dirham - Policy ConsiderationsGuidance on Digital Identification for Customer Due DiligenceGuidance on Risks Related to Virtual Assets and Virtual Asset Providers
AI-generated summaries only. Arabic originals are legally binding. This is not legal advice. · ← All documents